Legal
Terms & Conditions
Welcome to Serenium Care. These Terms & Conditions outline the rules and regulations for the use of our website and caregiving services. By accessing this website, you accept these terms in full. If you do not agree with any part of these terms, you must discontinue use of our website and services.
1. Introduction
These terms apply to all visitors, clients, and users of our website. Serenium Care provides non-medical caregiving services intended to support daily living and improve overall well-being. All materials on our website, including text, images, and design, are the property of Serenium Care unless otherwise stated.
2. Use of Website
You agree to use this website for lawful purposes only. You may not use it in any way that could harm, disable, or impair its functionality or interfere with other users. Unauthorized use of our website or content may lead to legal action.
3. Service Eligibility
Our caregiving services are intended for individuals in need of non-medical support. Eligibility for services may vary depending on assessment, caregiver availability, and service area. Serenium Care reserves the right to refuse service when necessary.
4. Appointments & Scheduling
Appointments must be scheduled through our designated contact channels. Cancellations or modifications should be made within a reasonable time frame. Failure to notify us may result in additional charges depending on service agreements.
5. Payment & Billing
Service fees, billing schedules, and payment methods will be communicated during the onboarding process. Late payments may incur additional fees. Serenium Care reserves the right to suspend services for unpaid balances.
6. Privacy & Confidentiality
Your personal information is handled in accordance with our Privacy Policy. We are committed to protecting the confidentiality of our clients and caregivers. Information will not be shared without consent except where required by law.
7. Limitation of Liability
Serenium Care is not liable for damages arising from misuse of this website or from circumstances outside our reasonable control. Our caregivers are trained to provide non-medical support; however, we assume no responsibility for issues beyond the scope of services offered.
8. Changes to Terms
We may update these Terms & Conditions at any time. Changes take effect immediately upon posting. Continued use of our website or services signifies acceptance of the updated terms.
9. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
- Email: info@sereniumcare.com
- Phone: +1 (945) 800-5055
- Address: 812 W McDermott Dr STE 1180, Allen, TX 75013